Virtual Toll-Free numbers

For a large number of businesses, especially a business providing customers with a 24/7 service, such as for example web-hosting or a long-distance call company a toll free number is practically a must. Aside from providing a convenient way for remote customers to reach your company without having to pay for this out of their own pocket, a toll-free number inspires trust and confidence in your customers.

An interesting part of the psychology behind the 800 numbers is that as consumers, we usually associate an 800-number with 24/7 customer service and a big room full of CS reps even though nothing in the definition of a 1-800 number says that it has to be anything like that. How often have you called an 800-number only to get the "please call during our business hours" message? And yet, even a message like that makes us feel better as we feel reassured that there's a real company with real people who will eventually tend to our needs - all we need to do is call back during their business hours! :)

The fact is that regardless of whether there is actually a human operator behind the number, available to talk to customers 24/7, the mere presence of a toll-free number on a web-page shows that this company is ready and willing to listen to customers' questions and concerns and to provide them with a direct, two-way communication channel and the promise of human intervention should things go "terribly wrong".

How much does it cost to get a virtual toll-free number? Probably less than what you might have expected (which in itself is a proof that we as consumers, have great respect for toll-free numbers and regard them as an attribute of success and stability, something which only the top-notch companies can afford).

You can get a virtual 800 number (one which will be redirected to a land line or cell phone of your choice) for as low as $9 a month or 3 to 4 cents a minute if you prefer to pay by the minute and not be tied down with contracts!